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Privacy Policy - Your source for Expert Answers to your health questions.

At, we understand and respect your concerns about privacy and security, and will do our best to provide a convenient and safe online experience. This Privacy Policy describes what information we collect, how we may use that information, how we share that information, and how we protect that information on our website (the “Site”).  Periodically, we may update this Privacy Policy and encourage you to check this section for any changes.

What personal information do we collect?

Personal information is information about an identifiable individual, which includes name, address, email address, telephone number, and other information that identifies you.  We do not require anyone to share any personal information in order to access and view the Site, but in order to submit a question to our experts, we will need your email address. The only personal information we collect is information that you volunteer, for example, by submitting a question, sending us an email, completing an online survey, or requesting to be on our mailing list.


We may also automatically collect certain information describing your visit, such as your IP address and browser information.  We collect information in the aggregate—on an anonymous basis—and may use it to evaluate the ease of use and convenience of our Site and to make further improvements.

We and some of our third party service providers use cookies on our Site. A cookie is a small text file written by an Internet server to a website user's browser where information is exchanged between them, and which is stored on a computer's hard drive to allow us to recognize and track users on our Site to assist us in providing users with a productive online experience. Cookies enable us to store information about your use of our Site such as the areas you visit and the length of your stay. Most browsers are initially set up to accept cookies and can be reset by using the "Help" portion of the toolbar to refuse all cookies or indicate when a cookie is being sent. Should you choose to disable any cookies associated with the Site, you will not be able to take full advantage of all the Site's features, but you should be able to navigate the Site without difficulty.


We may also use a third party to help us gather and analyze information about the areas that you visit on the Site to evaluate and improve the client experience and the convenience of the Site, and to help us evaluate some of the specific information that you provide to us.

How do we use the information we collect?


When we collect information from you, we may use it for a number of purposes, including to:

  • Provide Services to you in accordance with our Terms and Conditions of Use;
  • Measure the advertising effectiveness of our online and other advertisements and events;
  • Respond to your comments and inquiries; and
  • Help us understand Site activity and improve your use of our Site.

In order for us to maintain the accuracy of your personal information and improve our communication with you, we may also combine the information we collect with other public demographic information.

This Site is not purposefully directed at children under the age of 13.  We do not collect or maintain personal information, via the Site or otherwise, from those we actually know are children under 13 years of age.  If you are under 13, you should not submit any personal information to us.  If you are the parent of a child under 13, please help us protect your child’s privacy by instructing them never to provide personal information on this Site or any other without your permission.

Who do we share your information with?

We may aggregate user information to study user trends or demographics, or we may use personal information to offer products or services to you consistent with the purposes identified in this Privacy Policy.

Your information may also be transferred as an asset in connection with a merger or sale (including any transfer made as part of insolvency or bankruptcy proceedings) involving all or part of the businesses of Drug InfoNet, Inc., the owner of the Site, or as part of a corporate reorganization, stock sale or other change in corporate control.

We may also share certain personal information we collect about you with third parties who perform services for us or with whom we contract for the purposes described in this Privacy Policy. For example, we may use third parties to host our Site, operate certain of its features, send emails, print or send mailings, conduct customer research, and manage and analyze data and our advertising effectiveness.  These third-party service providers are given the information that they need to perform their designated functions and we do not authorize them to use or disclose your personal information for their own or any others' marketing purposes.

On rare occasions we may also be required to disclose your information as is required by law pursuant to lawful requests such as subpoenas, court or agency orders, or as we may reasonably determine to be necessary to protect our rights or the rights of others, to avert harm to persons or property, or to enforce this Privacy Policy.


Finally, our Site may contain links to other sites that are not owned or operated by Drug InfoNet, Inc. These include links to sites of our advertisers, as well as any links posted by other users of our Site.  Also, links to our Site may be featured on other websites on which we advertise. These links are not intended to be referrals or endorsements of the linked or host sites, and Drug InfoNet, Inc. does not warrant, represent or assume any responsibility or liability for the accuracy, security, completeness or operation of any linked site (or any site contained in a linked site) or any host site, or the practices or privacy and other policies contained in any linked site (or any site contained in a linked site) or any host site. We advise you to familiarize yourself, therefore, with the specific legal, privacy and security information contained in any such linked or host sites.


How do we protect your information?


We employ various security measures designed to help protect the personal information that we collect from you online.  For example, we require that those with access to your personal information commit to us that they will not use or disclose your information outside the scope of this Privacy Policy. Unfortunately, no collection or transmission of information over the Internet can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information.

You can opt out of receiving promotional email from us by indicating that preference when you contact us, by sending us an email at any time.


Contact us:

If you have questions regarding our Privacy Policy, or if you wish to update the personal information you have provided to us, you may do so by:

Writing to us at the following address:

Drug InfoNet, Inc.
One Park Place
300 S. State St.
Syracuse, NY 13202
Attn: Holly J. Hoehner

Or by submitting an inquiry on the Site under “Contact.”

Thank you for reading our Privacy Policy.  We hope you have a better understanding of the many activities offered on our Site and the ways in which we are committed to safeguarding online privacy.  Please do not hesitate to contact us with questions, comments or concerns!

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